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Privacy Policy

Spiffy Cleaning Services LLC Effective date: October 19, 2026

Spiffy Cleaning Services LLC (“Spiffy,” “we,” “us,” or “our”) provides residential and commercial cleaning services in Monterey, Santa Cruz, San Benito, and South Santa Clara Counties, California. This Privacy Policy explains what information we collect through our websites (spiffycleanco.com and spiffycleanbins.com), our request forms, our Customer Portal, our job applications, and by phone, text, and email. It also explains how we use that information and the choices you have.

1. Information We Collect

Information you give us. When you request a quote, sign up for a service, contact us, use the Customer Portal, or apply for a job, you may give us:

  • Your name, phone number, and email address
  • Your service address and property details (for example, property type, number of bins, size of the area, or photos you choose to upload)
  • Your company name, if you are a business customer
  • Details about the service you want and any notes you add
  • Payment information, if you pay an invoice online (this is handled by our payment processor, and we do not store full card numbers on our website)
  • Employment application information, such as your work history, contact details, and answers to application questions

 

Information collected automatically. When you visit our websites, we and our service providers may collect your IP address, browser type, device type, pages viewed, links clicked, and the date and time of your visit. This is collected through cookies and similar tools.

Information from other sources. If you leave a review on Google, it appears on our website through a review display service. Reviews are public information that you chose to post.

2. How We Use Your Information

We use your information to:

  • Respond to quote requests and questions, usually within two business hours during business hours
  • Schedule, perform, and follow up on cleaning services
  • Create and manage your account, send invoices, and process payments
  • Send service notices, reminders, and confirmations
  • Send promotions or offers, only if you have chosen to receive them
  • Review and respond to job applications
  • Keep our websites secure, prevent spam and fraud, and improve how our websites work
  • Measure and improve our advertising
  • Meet legal, tax, insurance, and accounting requirements

3. Text Messages and Email

If you give us your mobile number, we may text you about your request, appointments, service updates, and invoices. Agreeing to marketing messages is optional and is separate from requesting service. You do not have to agree to receive marketing texts or emails to get a quote or service from us.

If you agree to receive marketing texts, message and data rates may apply. You can stop text messages at any time by replying STOP, and you can unsubscribe from marketing emails using the link in the email. We do not share your mobile phone number or text messaging consent with third parties or affiliates for their own marketing purposes.

4. How We Share Information

We do not sell your personal information. We share information only as needed to run our business:

  • Service providers.We use businesses that help us operate, such as our job management and customer portal software (Jobber), payment processors, website hosting and security providers, email and text messaging providers, accounting and bookkeeping providers, and website and advertising analytics providers. They may use your information only to provide services to us.
  • Subcontractors and partners.If a job is performed with a subcontractor or partner, we share the details needed to complete the job.
  • Legal and safety reasons.We may disclose information when required by law, to respond to legal requests, or to protect the rights, property, or safety of Spiffy, our customers, or others.
  • Business changes.If Spiffy is sold or merges with another company, customer information may be transferred as part of that change.

5. Cookies and Advertising

Our websites use cookies and similar technologies to make the site work, understand how visitors use it, and measure our advertising. We may use tools from Google (such as Google Analytics and Google Ads) and similar providers, which may collect information about your visit and show you our ads on other websites.

You can control cookies through your browser settings. You can also learn how to opt out of Google’s use of your information at https://adssettings.google.com. Blocking some cookies may affect how parts of our websites work.

6. Embedded Content

Some pages include content from other websites, such as maps, videos, review displays, or our Jobber request forms. These sites may collect information about you, set cookies, and track how you interact with their content, just as if you had visited them directly. We do not control their practices. Please review their privacy policies.

7. How Long We Keep Information

We keep customer, billing, and service records for as long as needed to provide services, resolve disputes, and meet legal, tax, and insurance requirements. Job applications are kept for a limited period for hiring purposes and then deleted or archived. You may ask us to delete your information as described below, though we may need to keep certain records.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or system is completely secure, so we cannot guarantee absolute security. Please do not send payment card numbers or sensitive personal information by email or text.

9. Your Choices and California Privacy Rights

You may contact us at any time to:

  • Ask what personal information we have about you
  • Ask us to correct or update your information
  • Ask us to delete your information, subject to legal and business record requirements
  • Stop marketing texts or emails

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, and disclose, the right to request deletion or correction, and the right not to be treated differently for using these rights. We do not sell or share your personal information for cross context advertising without providing the choices required by law. To make a request, contact us using the information below. We may need to verify your identity before responding.

10. Children’s Privacy

Our websites and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

11. Links to Other Websites

Our websites may link to other websites, including partner and resource sites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last changed. If we make major changes, we will post the updated policy on this page.

13. Contact Us

Spiffy Cleaning Services LLC Salinas, California Phone: 831.540.7483 Email: info@spiffycleanbins.com Website: https://spiffycleanco.com